In recent weeks, Apple has received a wave of complaints saying the battery percentage indicator on the iPhone 6s and iPhone 6s Plus are not updating correctly. According to users, the battery percentage is not showing the correct amount of charge left. The battery meter is failing to update the percentage displayed, leading to some iPhones shutting down while still displaying full charge.
Users are concerned because this type of problem can lead to a wide array of other issues. Some users who are traveling have suddenly found that their iPhone’s battery had died without warning. The issue is also affecting users who need their device to stay on for certain tasks, such as alarms.
The company has said that it is aware of the issue and that it is working on the problem. The discussion thread on Apple’s Support forums discussing the issue has an opening post made Sept. 28 of last year. That user said that the issue can be fixed by restarting the device, but it’s only a temporary solution. Apple says that the issue occurs when users manually change the time on their iPhone 6s or iPhone 6s Plus or when they change the time zone during travel.
The company has also released a support document regarding the issue. The support document recommends that users restart their iPhone 6s or iPhone 6s Plus, then enter the Date & Time menu under the General option on the device’s Settings. There, the users should make sure that the Set Automatically option is turned on. Hopefully, a more permanent solution will be included in the next software update for iOS.
The iPhone 6s and iPhone 6s Plus, launched in September 2015, have been named the top-performing smartphone of 2015 by benchmark testing site AnTuTu. The iPhone 6s Plus received the highest score with 132,620 points, while its closest competitor, the Huawei Mate 8, received only 92,746 points. Rival devices powered by Google’s Android operating system were far behind in the rankings.